SOLUTIONS

Business Solutions

Practical, implementable scenario solutions. Named customer cases are published only with authorization.

AI MarketingSolution Example

High-Volume Outreach and Human Follow-up

AI handles standardized first conversations and passes qualified leads with complete context to sales teams.

Business challengeLarge contact lists make manual outreach slow, results are recorded inconsistently and follow-up opportunities are easily missed.

Solution approachConfigure scenario scripts and business knowledge, automatically organize outcomes and intent tags, then create follow-up tasks according to clear rules.

Consistent first-contact standardsStructured outreach outcomesLess repetitive manual work

International BusinessSolution Example

Full-Cycle Customer Management for Global Sales

Centralize overseas customer records and build a clear process from lead to opportunity.

Business challengeCustomer information is scattered across spreadsheets and personal tools, making progress difficult to share and manage.

Solution approachUse Chuhaitong CRM to create unified customer profiles, follow-up standards and pipeline views.

Centralized customer recordsVisible follow-up progressMore structured collaboration

Customer ManagementSolution Example

Digital Sales Process Management

Customize customer, opportunity, contract and payment workflows around the actual sales model.

Business challengeGeneric systems do not match current processes, departments enter the same data repeatedly, and approvals are inefficient.

Solution approachMap cross-department workflows and customize roles, forms, approvals, reports and integration points.

Core workflows moved onlineLess duplicate data entryTimely visibility into progress

Mini Programs & AppsSolution Example

Customer Service Mini Program

Bring appointments, progress tracking and notifications into one lightweight service entry point.

Business challengeRequests rely on manual forwarding, customers cannot check progress and common questions require repeated communication.

Solution approachBuild a customer-facing mini program and administration portal for requests, status updates, uploads and notifications.

A unified service entryEasier customer self-serviceTraceable back-office handling

IoTSolution Example

Remote Monitoring for Distributed Devices

Connect devices across locations to view online status, key data and exceptions from one platform.

Business challengeWide device distribution requires manual inspection and creates delays in finding and reporting failures.

Solution approachCreate a device registry and data standard, display operating status on dashboards and send alerts based on defined rules.

Remote device visibilityProactive exception alertsHistorical operating records